Privacy of your personal information is an essential part of our office providing you with quality service. We understand the importance of protecting your personal information. We are committed to collecting, using, and disclosing your personal information responsibly. We also try to be as open and transparent as possible about the way we handle your personal information. It is important to provide this service to our clients.

In this office, the Privacy Information Officer is: Matt Brown

How Our Office Collects, Uses, and Discloses Clients' Personal Information
Our office understands the importance of protecting your personal information. To help you understand how we are doing that we have outlined below how our office is using and disclosing your information.

This office will collect, use and disclose information for the following purposes:

• to identify and to ensure continuous high quality service
• to assess your needs
• to provide service
• to advise you of other programs and services offered by the A.L.C.
• to enable you to contact us
• to establish and maintain communication with you to offer programs and services provided by the A.L.C.
• to communicate with other professionals including teachers, specialists and individuals whom referred you to our services
• to allow us to maintain communication and contact with you to distribute information and to book and confirm appointments
• to allow us to efficiently follow-up for appointments and billing
• for teaching and demonstrating purposes on an anonymous basis
• to complete and submit claims for third party adjudication and payment
• to permit potential purchasers, practice brokers or advisors to evaluate the practice
• to allow potential purchasers, practice brokers or advisors to conduct an audit in preparation for a practice sale
• to invoice for goods and services
• to process credit card payments
• to collect unpaid accounts
• to assist this office to comply with all regulatory requirements
• to comply generally with the law
• you may withdraw your consent for use or disclosure of your personal information, and we will explain the ramifications of that decision, and the process.

All staff members who come into contact with your personal information are aware of the sensitive nature of the information that you disclose to us. They are all trained in the appropriate uses and protection of your information. If you have any questions or wish to discuss our policies further please do not hesitate to contact any member of our staff.